Silberstab

general conditions

Consumer information with remote sales contracts
and information for customers with contracts in electronic commerce
§ 1 Scope

For trade relations between us and the purchaser, the following general terms and limitations apply to the creation of orders concerning purchases on the Internet.

§ 2 Contract Closure

The presentation of our products on our website and in particular on the customer to submit a binding offer.
In making an order, the customer makes an offer in accordance with § 145 BGB. The customer receives a confirmation of receipt by e-mail.

The contract with us is concluded when we accept the customer's offer within 2 working days after sending the order in writing or in text form. Decisive is the time when comes the declaration of acceptance by the customer.

Per working day is any calendar day, other than a Sunday or public holiday at the national level.

§ 3 Delivery, shipping costs, dangerous transits

Delivery takes place in each case excluding the shipping costs. If the customer is a consumer, we deliver regardless of the type of dispatch and transit risks. If the customer is an entrepreneur, all risks and dangers of the shipment are the customer once the goods delivered by us to the attendant logistics.

§ 4 Retention of title

The delivered goods remain our property until full payment of the purchase price.

§ 5 Payments

By the customer, we are only accepted payment methods indicated during the ordering process.

§ 6 Liability for defects

They are valid warranty rights provided by law.

§ 7 Information for distance selling consumer information and peri customers with contracts in electronic commerce

a) We are not subject to special codes of conduct, not mentioned or described above.

b) E 'can, at any time, correct any error in the order, using the delete function and edit before sending, and then displays the final confirmation of your contract.

c) For the main characteristics of the products we offer, as well as the duration of the validity of limited offers, please refer to the individual product descriptions in the space dedicated to our Internet offerings.

d) The operators available to you, for the closure of contracts, are German-speaking.

e) Complaints and warranty claims can be executed using the address indicated by the operator.

f) We do not save or store the text of the agreement, and then subsequently the closing of the contract may not be displayed by the client, through us.

g) For information about payment, delivery or order status, please refer to the offer.

h) If within 21 days of receipt of the order does not pay, we reserve has been carried out the right to cancel the order without giving any information to the customer. The customer, therefore, no longer has any right to benefits.

§ 8 Miscellaneous

The contractual relationship between us and the customer, as well as the respective terms and conditions, are applied under Swiss law. If the customer is a consumer, they remain applicable in accordance with the law of the State in which the consumer has his habitual residence; rules and legal rights to protect consumers, can not be modified through an agreement, and we are untouchable. It excludes the application of the UN Convention.

Customer care

payment methods

karte

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Customer care

Silberstab
Thunstrasse 54
3612 Steffisburg
E-mail:info@silberstab.ch